I’d like to share with you a leadership secret — a way to boost the morale of your team and motivate them toward excellence. Perhaps like no other aspect of leadership, this one behavior can supercharge your team! The ERC (Employers Resource Council) compiled a list of characteristics of “Great Workplaces that Excel at the …
Years ago, I discovered that good communication is necessary for effective leadership. A leader always sets the expectations and defines the level of communication by example. “Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their needs, that it may benefit those …
Seven Ways You Can Up Your Communication Game and Build a Great Culture Read More »
Ever since I was a little boy, I’ve been intensely curious. I also have a passion to add value to others. I’ve discovered that before you can add value to others and really help them, you must first grow yourself. So I have lived a life full of learning. Every day I challenge myself to …
Best-selling author Jim Collins said, “First who, then what.” He went on to say, “People are not your most important asset. The right people are.” The key point he was making was the “who” question came before the “what” decisions — before vision, before strategy, before organization structure, before tactics. Let’s continue our discussion of …
One thing is clear: Every organization has a culture. And every culture is driven by the leader. That is why John C. Maxwell said, “Everything rises and falls on leadership.” I found in my own business that I influenced what our culture looked like, whether good or bad. I observed that our people behaved like …
In a previous article, I likened culture to the wind by explaining you can’t see culture but you can see the effects of it if you know what to look for and where to look. Do you understand the factors that affect the culture of your organization? It’s important that you do, as studies suggest …
Our people were always important in our business but it was not until 1989 that I got intentional about it. For years, I had focused on: • Strategies• Wing-dinger, innovative service offerings (I was “Mr. Idea Man.”)• And having efficient, smooth-running operations through rules, policies and bureaucratic procedures. You see, I was going after predictability …
CEO of Zappos, Tony Hsieh, expressed the importance of culture by stating, “Your brand is your culture.” For the stressed-out leader, Hsieh also provided unconventional advice when he explained, “If you get the culture right, most of the other stuff will just take care of itself.” If culture is so fundamental, it’s important to ask: …
